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Posts tagged ‘practice management’

Office open as usual – Please plan ahead for subway and road closures

The office at 49 West 24th is secure, and appointments will be held as usual on Monday September 19th. As emergency operations continue following the explosion that occurred Saturday evening on West 23rd Street, vehicle, subway, and pedestrian traffic is restricted along 23rd Street and nearby portions of Sixth Avenue. The E, F, 1, and 2 trains are currently bypassing the 23rd and 28th St Stations. I would suggest taking the N/R train, which is stopping as usual at 23rd Street. There are no pedestrian restrictions to 24th Street via Fifth Avenue/Broadway near Madison Square Park. Please check for updates at nycnotify.nyc.gov

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Automatic Recurring Billing

In service of convenience and simplicity, my practice's policy on fees has been updated to reflect the transition to a new recurring billing system. Clients are asked to keep a credit card or checking account on file that will be billed on the date of service. This includes all types of payments--both out-of-network fees for professional services and fees associated with in-network services, such as insurance co-payments, co-insurance, and deductibles. These are due each week at the time of service, rather than on a monthly basis, and will be billed automatically via eCheck, American Express, Visa, Mastercard, or Discover.

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Practice Policy Updates

Policy updates to the Outpatient Services Contract for psychotherapy covering the following: (1) Communication between sessions, (2) Additional fees for declined transactions and late payments, and (3) an update to the Litigation Limitation Policy.

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New Email Address

My email address has changed. Please access the email link on the Contact page to reach me by way of the new email account.

Termination Policy

Termination of psychotherapy is a topic covered in great detail in professional circles, but it's not uncommon for clients to be unfamiliar with how to handle the end of a therapy experience.

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New Private Practice Website

This is one of those times where crisis became opportunity. With Apple soon to phase out support for web hosting, it was time for a fresh web site. The new site brings together the three main facets of my practice: psychotherapy, consultation, and social responsibility. Updates are ongoing for some of the content that’s getting a little long in the tooth, but for now, the new site is ready to roll at drgeoffreysteinberg.com.

Private Practice Facebook Page

I’ve launched a Facebook page for my practice... A word about privacy: I would encourage any psychotherapy clients past or present who come across the Facebook page to think carefully before choosing to write any comments or “liking” any items I post. The strictest approach to maintaining your own privacy, including even the implication that you may be in treatment, is not to interact with my Facebook page at all.

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Case Management Policy

I run my practice in as independent and private a manner as possible by choosing not to be contracted with insurance companies that are likely to impose excessive bureaucratic requirements. Even on an out-of-network basis, some insurance companies may request additional information about your treatment in the form of utilization reviews or requests for additional information about you. My default response is to refuse such requests for the dual purpose of protecting your privacy and maintaining the autonomy of my practice.

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New Office Location after Labor Day

I am very pleased to announce I will be moving my practice to a new location.

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New Cancellation Policy

If you and I decide to work together, I will usually schedule one forty-five minute session (one appointment hour of forty-five minutes duration) per week at a mutually agreed time. Once this appointment hour is scheduled, you will be expected to pay for it.

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