This is a challenging time, and everyone needs to do their part. In a pandemic, demand is high for psychological services, including crisis intervention. My colleagues and I have been working hard to maintain continuity of care while rapidly adapting to Telehealth. If you choose not to keep an appointment, it is your responsibility to communicate this so others can access psychological services in a timely manner. If you ignore requests to confirm your appointment, you are harming community mental health by reducing access for others in need. In this time of massive stress and change, let’s all consider the greater good.
Posts tagged ‘practice management’
Doxy.me is a web-based, HIPPA compliant videoconference platform. No download or account is required. Prior to your appointment, you will be provided a passcode to enter the waiting room. The link to enter the waiting room can be found in the upper right corner of drgeoffreysteinberg.com
The office at 49 West 24th is secure, and appointments will be held as usual on Monday September 19th. As emergency operations continue following the explosion that occurred Saturday evening on West 23rd Street, vehicle, subway, and pedestrian traffic is restricted along 23rd Street and nearby portions of Sixth Avenue. The E, F, 1, and 2 trains are currently bypassing the 23rd and 28th St Stations. I would suggest taking the N/R train, which is stopping as usual at 23rd Street. There are no pedestrian restrictions to 24th Street via Fifth Avenue/Broadway near Madison Square Park. Please check for updates at nycnotify.nyc.gov
In service of convenience and simplicity, my practice's policy on fees has been updated to reflect the transition to a new recurring billing system. Clients are asked to keep a credit card or checking account on file that will be billed on the date of service. This includes all types of payments--both out-of-network fees for professional services and fees associated with in-network services, such as insurance co-payments, co-insurance, and deductibles. These are due each week at the time of service, rather than on a monthly basis, and will be billed automatically via eCheck, American Express, Visa, Mastercard, or Discover.
This is one of those times where crisis became opportunity. With Apple soon to phase out support for web hosting, it was time for a fresh web site. The new site brings together the three main facets of my practice: psychotherapy, consultation, and social responsibility. Updates are ongoing for some of the content that’s getting a little long in the tooth, but for now, the new site is ready to roll at drgeoffreysteinberg.com.